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Evidence Management Success: Rumford Police Department Part 2

                                  In Part 2 of this interview with Tony Milligan – Chief of Police for Rumford PD, and  Dan Garbarini – a captain with Rumford PD,  in charge of major crimes and evidence management – we discussed why they […]

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Evidence Management Success: Rumford Police Department Part 1

There’s so much negativity in law enforcement right now – people highlighting what departments are doing wrong – so we are trying to turn that narrative around by shining a positive light on the things police departments are doing right. Because Tracker Products works directly with the evidence management element of law enforcement, we decided […]

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Evidence Management Success: Nappanee Police Department

We interviewed Nik Havert – a detective and the lead CSI with the Nappanee PD – in hopes that other evidence custodians could benefit from the lessons he learned when taking over the evidence unit. We asked him to tell us a little bit about the size of his department and the community they serve.  […]

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Evidence Management Success: Nicholasville Police Department

We interviewed Matthew Godsey, a Lieutenant with the Nicholasville Police Department, who took over the property and evidence operations at the beginning of 2020. The city has a population of about 30,000 people, with 65 officers serving the community. Changing roles can be both challenging and rewarding. We asked Matthew to tell us a little […]

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Evidence Management Success: Western Kentucky University Police Department

This week we interviewed Ryan Petty, a Sergeant serving the Investigations unit at Western Kentucky University Police Department. The intention of this interview was to talk about the challenges that he has faced working in the evidence unit and the unique solutions that he brought to the table. We asked Ryan to tell us a […]

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Evidence Management Success: Florence Police Department

We interviewed Erik Daniels, a Detective Sergeant with the Florence Police Department, to understand the highs and lows of his evidence management journey. We, at Tracker Products, feel that now – during this time of isolation and uncertainty – is the perfect time to come together and learn from other evidence and property custodians. By […]

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Evidence Management Success: University of KY Police Department Interview

In this interview, Tracker Products sat down with Jacquelyn Riley, the property, evidence and records officer with the University of Kentucky Police Department. The intention of this interview was to talk about the challenges, solutions, and best practices she has experienced in the evidence management process, since joining the U of K PD. We asked […]

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Client Success Interview: Jeffersontown Police Department (KY)

In this interview, we spoke with Debra Wood, who single-handedly runs the property and evidence room for the Jeffersontown Police Department. Part of her duties involve: keeping track of all the evidence, taking items to the lab, retrieving them, and storing/managing all of the items.  A representative of Tracker Products SAFE Software asked, “What was […]

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Client Success Interview: Erlanger Police Department

Tracker Products recently conducted an interview with Douglas (Doug) Eagler of the Erlanger Kentucky Police Department. The intention of the interview was to understand some of his department’s challenges, solutions, and best practices when it came to evidence management. We asked him to introduce himself and to tell us a little bit about his path […]

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Leadership Development – Creating Positive Change Part 2

In Part 1 of this blog, Ben addressed the topic of, Why People Resist Change; the first three reasons were… “Number one, the change isn’t self-initiated. This is a trait that I have recognized in my own life. A lot of people, they love change, but they want to be the agent. Maybe the chief […]

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Leadership Development – Creating Positive Change Part 1

Your host of WebinarE16 was Ben Townsend, CEO of Tracker Products’ SAFE Software Ben believes that everyone can benefit from leadership education. He said, “The concept of leadership and leadership development is something that I learned the hard way; about five years ago. I believe passionately that everybody – I don’t care what position you’re […]

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Evidence Management Webinar 5: Omaha Police Department Virtual Tour – Part 3

Featuring Ben Townsend, CEO of Tracker Products, and special guest, Staci Witkowski of the Omaha Police Department – a large organization with 600+ officers and hundreds of thousands of pieces of active evidence. Completely revamping an evidence unit is a major challenge. As such, Ben asked, “I’m curious… on those days when you wanted to […]

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Evidence Management Webinar 5: Omaha Police Department Virtual Tour – Part 2

Featuring Ben Townsend, CEO of Tracker Products, and special guest, Staci Witkowski of the Omaha Police Department – a large organization with 600+ officers and hundreds of thousands of pieces of active evidence. In Part 1 of this webinar, Ben asked, “What do you remember when you walked into the evidence room for the first […]

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Evidence Management Webinar 5: Omaha Police Department Virtual Tour – Part 1

Featuring Ben Townsend CEO of Tracker Products, and special guest, Staci Witkowski of the Omaha Police Department In this webinar, we took a look at the evidence room at Omaha’s PD and interviewed Staci Witkowski; who led one of the most thorough clean up projects we have ever seen. We learn what took her to […]

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Using Your Evidence Room Data As An Analytical Tool

Recently, Ben Townsend, the CEO of Tracker Products, sat down with David Bragg (bottom-left of the screenshot) – the evidence administrator for the Bowling Green Police Department in Kentucky (BGPD) – for a 20 minute webinar, to discuss how he uses data-driven analytics to empower his command staff and help ease the burden of storage […]

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The Des Moines PD Virtual Evidence Room Tour

We’re living in a different time right now with the influx of COVID-19; and we’re all navigating uncharted territory. With the world being quarantined, Tracker Products decided to do something we’ve never done before: offer free training, webinars, and virtual tours of evidence rooms. In a recent webinar, Ben Townsend, the CEO of Tracker Products, […]

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Apple Valley Police Department: From an Archaic Evidence Tracking System, to State-of-the-Art

Police and law enforcement agencies collect, access, track, and assess evidence. Evidence and property personnel are tasked with the unsung duties of working as the liaison between detectives and attorneys to ensure all evidence for criminal discovery is properly stored, documented, analyzed, presented in court, and eventually disposed of in accordance with all legal and […]

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The Power of Automating Evidence Disposition

Every item that’s submitted by an officer is going to be disposed of at some point. There are things that will be kept for decades and there are things that will be held for weeks, but everything has an eligibility date. Most of the evidence that comes in, becomes eligible for disposition through one or […]

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Adapting To New Evidence Management Protocols

Evidence Units within law enforcement agencies would benefit from reviewing their current organizational policies – as related to evidence management – in order to reveal ineffective evidence tracking practices and procedures. By doing so, new solutions can be implemented to safeguard the integrity of the evidence for its entire lifecycle.  In the current evidence management […]

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Inventory: A Crucial Part of Evidence Management

If you’re trying to decide on a new evidence tracking system, it’s important to find a single source that addresses the critical needs of your particular property and evidence management facility. Simply knowing what you have stored in your evidence facility doesn’t help you to manage the flow of evidence through your agency; there are […]

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Evidence Management: The Guy Who Got It Right!

A law enforcement culture that respects property/evidence management personnel, and understands the resources they need in order to be effective, has become increasingly important in a society that seems to enjoy disgracing agencies when they’ve mishandled evidence. But, as important as respect and support are, evidence custodians still seem to be as neglected as children […]

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Evidence Management: The Key to Catching the “Bedroom Basher”

The amount of evidence that’s collected at a single crime scene is mind-boggling; but consider the number of crimes that occur, every day, in cities across the United States. In 2018, the FBI estimated that there were 1,206,836 violent crimes and 7,196,045 property crimes, nationally. Multiply that by the number of items collected from each […]

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Evidence Disposition: How to Make Room for a U-Haul

With new technologies, new techniques, and new standards of professionalism, the field of evidence management is changing every day; raising the bar for law enforcement agencies nationwide. Evidence custodians who are properly trained and committed to the highest standards of evidence management can tackle the inevitable challenges that will arise; thereby reducing the potential liability […]

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The Modern Evidence Trail

Increased technological use, in nearly everyone’s business and personal lives, has resulted in an explosion of digital crimes. For law enforcement, in particular, it’s not uncommon for squad car video, body cam recordings, crime scene photos, audio files, or mobile phone data to be collected on almost every criminal case. Digital footprints, of any kind, […]

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The Deluge of Digital Evidence

In the last few years, evidence management has become much more hectic due to the dramatic increase in digital evidence. In fact, it’s predicted that in less than five years, digital evidence will eclipse the amount of physical evidence that is taken in annually by law enforcement agencies. Because of that, Evidence Custodians, are leading […]

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The Untrained Evidence Clerk and a Faulty Tracking System

Having an effective evidence management system, and a comprehensive understanding of organizational procedures is essential for maintaining the integrity of evidence throughout its entire lifecycle.  Establishing sufficient intake, processing, and movement protocols and procedures is critical to ensuring sustainable evidence operations. Without an effective tracking system – and properly trained evidence handlers – the results […]

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Discarded Evidence in the Case of the Murdered Priest

Imagine this. You have been arrested, tried, and convicted for a crime you did not commit. If you could not afford a lawyer (the vast majority of criminal defendants cannot) a lawyer was provided for you. Despite your innocence, the evidence was mishandled, lost, or destroyed; which means the evidence tracking system, and the people […]

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A Fallible Chain of Custody and the Unsolved Murder Case

In criminal cases, most of the evidence is collected, submitted, managed and transferred by law enforcement officers. Because protecting the integrity of evidence is key – in order for justice to be served – it can be alarming to consider the consequences of agencies who misplace, compromise, lose or wrongfully dispose of evidence. Murderers, rapists, […]

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Exonerations in Texas Show the Need for Standardized Evidence Management Policies

With the sharp increase in the sheer volume of evidence that is collected – for everything from digital to personal and property crimes – having a digital tracking system in place should be a top priority for all law enforcement agencies. In addition, establishing sufficient intake, processing, and movement protocols and procedures is critical not […]

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Evidence Destruction and the Body Under the Bridge

In today’s world of law enforcement, the amount of evidence that’s collected for each crime has increased dramatically. That means the way evidence is collected, submitted, preserved and tracked has to change just as drastically. It’s not enough to have well-trained officers in the field, if the evidence they’ve worked so hard to collect is […]

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The Devastating Effects of Evidence Corruption in Child Abuse Cases

With the increase in physical and digital evidence, paper and pen tracking systems simply don’t cut it anymore. By implementing digital tracking software, you will be better equipped to safeguard evidence from the time of collection to disposition; while also holding individuals accountable for it’s handling. When tracked and managed properly, you can readily prove […]

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A Decrepit Evidence Facility and Missing Bundles of Cocaine

The shape of your evidence facility says a lot about the overall professionalism and reliability of your department. A lack of organization in your evidence storage facility makes it difficult for law enforcement to track and locate evidence, which can hinder the legal process and/or result in an unfortunate mistrial; giving criminals the freedom to […]

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A Bumbling Cop or a Flawed Evidence Tracking System? 

At Tracker Products, we believe law enforcement agencies should be committed to having the best evidence management system possible. It’s not enough to simply collect and list evidence.  In order for justice to be served, it’s imperative that the evidence is properly handled and diligently tracked – using an evidence tracking system that ensures a […]

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The FBI Feels the Sting of Choosing the Wrong Evidence Management System

Law enforcement individuals who are tasked with handling evidence have a responsibility to ensure proper chain of custody for both physical and digital evidence. By doing so, agencies are able to maintain the integrity of the evidence and prevent compromise and contamination. With digital evidence on the rise – and the increased role that DNA […]

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The Ripple Effect of Mishandled Evidence

Many states are adopting more stringent discovery laws to ensure that all case evidence is available to both prosecutors and defense attorneys before trial. Even for the most complex criminal cases, the physical evidence side of this equation is pretty straight forward. But, straightforward doesn’t necessarily ensure effective evidence collection and management. Take for example, […]

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Chain of Custody and a Rogue Police Officer

The term “chain of custody” refers to the system of evidence handling and tracking during the investigation of a case. Proving that an item has been properly handled through an unbroken chain of custody is required for it to be legally considered as evidence in court. But sometimes, overworked and underpaid officers go rogue. Why? […]

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No Justice for All – Lost Evidence Botches 43 Cases in a Day

If you’re in law enforcement, you know that safe evidence storage and a secure chain of custody should be a major priority for your department. Using an outdated tracking system, has a negative impact on things like protocol, chain-of-custody and even the management of storage facilities. The list of negative consequences due to damaged, lost, […]

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Lost Evidence and the Most Famous Missing Child in History

Evidence facility audits – nationwide – continue to reveal instances of missing evidence, which means weaker criminal cases and mistrials. The result? No justice for victims or for those who are wrongfully incarcerated.  Take the case of the “Long-Lost Evidence In Etan Patz Case.” According to excerpts from BuzzFeed News, evidence from the case was […]

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The Case of the Missing Bloody Jacket

Lost Evidence is More Common Than You Think More often than not, lost evidence hasn’t actually been removed from a law enforcement storage facility, it’s been misplaced – logged into one area of a storage facility and then moved without anyone noting the new location. The impact?  Lost evidence can set a killer free or […]

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The Impact of Mishandled Evidence on the Accused

When evidence is lost or destroyed, a court must decide guilt or innocence based solely on the witness’s unsubstantiated testimony for both the prosecution and defense. And if the evidence was exculpatory, the defendant will be negatively impacted, even if a new trial is ordered. Mishandled, damaged or lost physical or digital evidence can happen […]

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If Your Evidence Warehouse Could Talk

Most, if not all, evidence custodians – and the police departments they work with – would like a more effective evidence management system, however, most people and agencies are resistant to change, because automating your tracking process can seem like a daunting task.  But, what if you knew that a fixed attitude is affecting your […]

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Effective Evidence Tracking Systems 

They Should Simplify, Streamline, and Secure Evidence and Solidify the Chain of Custody How quickly can you find inventory answers today? Is it painful for you to provide consistent monthly and annual reporting statistics? Without an automated Evidence Tracking System, Law Enforcement Professionals face inefficiencies, but most are unaware of how much time (and money) […]

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HELP! There’s No More Room on my Password Cheat Sheet!

As the leading evidence management software provider in the world, our company, Tracker Products knows a thing or two about the importance of securing information.  We are well versed in securing data to protect our clients’ information.  However, the best security protocols in the world may not be able to secure your data if passwords […]

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Having an Organized Property and Evidence Room

Having managed a property and evidence room for four years, I can speak from experience how much organization makes a difference.  The best way to become organized is to have a superior evidence management system. When I managed the property room, I was forced to use the pen/paper system in the beginning.  This caused the […]

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Rating your Evidence Management System?

We live in a world full of ratings.  Thanks to technology and the Internet, people are able to rate every type of product, service, or entity, based on their personal experience.  Whether we realize it or not, we have all been impacted or contributed to these ratings in one form or another.   Think about your […]

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Tackling Evidence Accumulation Challenges With Auto Disposition

“By implementing Tracker, we have been able to get rid of so much evidence that we stopped plans for a new storage facility for the property and evidence department.” — Dave Simpson, Director of Technology, Frederick County Sheriff’s Office Tackling the Evidence Accumulation Challenges With Auto Disposition If you were to ask 100 Evidence Technicians, […]

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Adopting the Evidence Auto-Disposition Mind-Set

The final link in the evidence custody chain is disposition. Proper evidence disposition is crucial to the integrity of the evidence custody chain as a whole. Based on location, and the local laws, there are different rules about the proper time to destroy, or return, evidence in cases. Some law enforcement agencies say that evidence […]

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Evidence and Auto Disposition: What it is, Why it’s important, and How it’s done!

Evidence and Auto Disposition: What it is, Why it’s important, and How it’s done! Undoubtedly, the single greatest problem most Evidence Managers have is … disposition. Many departments have had to acquire new buildings and exterior storage units to deal with the pile-up. Property rooms all over the country are bursting at the seams with […]

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Evidence Management System: Off the Shelf vs Building Internally

Should you purchase evidence management software from a vendor or use your internal resources to build your own evidence management system? Over the years the number of times I have had a potential client tell me “we are considering building an evidence management system in house” is staggering. Many companies have the resources to bring […]

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Hungry for Better Evidence Management?

Tracker Products Lunch and Evidence Management Software Demonstrations Imagine you have created a software company from the ground up that specializes in evidence management; how do you spread the word about your company? The answer is simple, food and information! In 2005 when Tracker Products was born to carry out the mission to 1) provide […]

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Evidence Management Tracking: RFID vs. Bar Code Technology

RFID! Very few acronyms create the kind of buzz that these four letters are generating in so many industries. If you are in charge of a property and evidence room, RFID is knocking at the door as a potential evidence management solution. Radio Frequency IDentification is a technology that already has an impact on most […]

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Tracker Evidence Management Software | Meet the Team: Kristee Ulerick

We are excited to start our new Meet the Team series by introducing you to Kristee Ulerick!  Kristee has been a valuable part of our Tracker Sales Team since she came on board 3 years ago.   As Director of Business Development, Kristee leveraged her previous experience as a Certified Property Evidence Specialist to become a […]

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Evidence Management Software Licensing: What You Need to Know

What is an Evidence Management Software User License? An evidence management software license is a legal agreement between the evidence management software provider and the purchaser that establishes the client’s right to use the software and which features they can access.  The structure of these user licenses varies depending on the evidence management software provider. […]

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Evidence Management: If You’re Not Getting Better, You’re Getting Worse

Are you happy with a participation trophy?  In my first year as head coach of my son’s youth football team, I was determined to make positive change.  The team had talented players, but had earned only one victory the previous season and had struggled immensely with attitude, effort, and execution.  There was definitely plenty of […]

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Evidence Management System Price vs Value

The Bitterness of Poor Quality Remains Long After the Sweetness of Low Price is Forgotten ~ Benjamin Franklin Government Agencies are often forced to make a decision of choosing between a quality evidence management system that forces the department to raise the budget, and a sub-par evidence management system that meets their budgetary constraints. As […]

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Evidence Management Software Versus Pen and Paper

With technological advances and increased use of connected handheld devices, it’s no surprise that the use of pen and paper is diminishing. Why use a pen and paper when you can type everything up on your tablet or phone? The same logic applies to your evidence management system. For evidence management, pen and paper are […]

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Evidence Management System Decision Guide: 10 Essential Factors to Consider

If you are thinking about improving your evidence management process, congratulations! In this post, we have outlined 10 essential factors to consider when comparing evidence management software alternatives.  After learning these 10 essential factors, be sure to access your free evidence management comparison worksheet to further aid your evaluation. Accessibility In today’s environment, you should […]

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The Evidence Management Path to Success

“If everyone is moving forward together, then success takes care of itself.” – Henry Ford – Tracker Products has partnered with Evidence Management Institute to offer the new standard in evidence management training, certification, and consulting.  The standards and practices offered will help you and your agency meet the changing demands of the justice system. EMI’s Executive Director Shawn […]

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Tracker Products Launches New Website for its Evidence Management Software

Today, Tracker Products announced the launch of its redesigned website www.trackerproducts.com.   Tracker Products’ evidence tracking software SAFE is an end-to-end chain of custody software for physical and digital evidence. With the new website, visitors can more easily browse the features and benefits of SAFE. The new Tracker Products blog will provide visitors with enhanced evidence […]

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Just Use the RMS: Responding to Four Words that Make Evidence Managers Cringe

“We realized we can’t manage evidence with an RMS system.” – Capt. Regina Nowak, Spartanburg Police Dept. (South Carolina) Evidence management is a complex and dynamic process. Beginning in the field at collection all the way to that glorious day of disposition; every moment and movement requires careful documentation and attention. Evidence managers understand the […]

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Our System is Browser and Cloud Based: Why is That Important?

Tracker Products’ SAFE (Shared Archive for Evidence) software brings evidence management into the twenty-first century. We aim to enhance law enforcement agencies’ and other organizations’ operations with digital innovations. With automated alerts, customized report writing, intuitive dashboards, a mobile application, and more, we’ve striven to offer everything our clients need to crack their cases. As […]

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A Story of Law and Order

If evidence is the key to prosecuting crime, then a well-organized process for managing evidence is important. The Berkeley County Sheriff’s Department resolved not to allow their history to repeat itself, which included a veteran of the department being convicted of a crime due to, in part, lacking evidence practices. Berkeley County discovered the correct […]

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How You Can Track Evidence From the Crime Scene to the Courtroom

Losing a key piece of evidence is every law enforcement officer’s worst nightmare. You may know that a defendant is guilty or innocent based on a bloody jacket, bullet casing, contract, or even an email, but if you can’t produce this proof in court, you can’t bring justice to the victims. Unfortunately, the evidence is […]

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Why is Chain of Custody Tracking Important?

Evidence management can make or break a court case. Important files, DNA, photographs, and other information can corroborate a suspect’s testimony or disprove a defendant’s argument so the jury and other authorities involved can make a confident decision. However, when it comes to official law enforcement proceedings, even the tiniest slip can get evidence thrown […]

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How We Go Green: Paperless Evidence Tracking

Organizations, businesses, and institutions across the nation are going green. Law enforcement agencies are no exception—police departments, in particular, are finding innovative ways to become more energy efficient, such as switching to battery-operated freeway flares or even upgrading their vehicles to hybrid models. While much environmentally friendly emphasis falls to more efficient law enforcement gadgetry, […]

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Our Product: SAFE Digital Evidence Management

It’s undeniable: we’re living in a digital age. Nowadays, everything from medicine to communication has been computerized. As such, it makes sense that law enforcement and police agencies would follow suit. However, handling sensitive criminal and legal data in a digital manner isn’t without its difficulties. That’s where Tracker comes in. Our sophisticated software, SAFE, […]

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Our Goals: The Automated Evidence Recordkeeping Revolution

Law enforcement agencies, police departments, legal departments, and collections divisions rely on evidence. Key items, test results, and other pieces of information can make or break a case. Proper evidence tracking and analysis can bring justice to the victims of crimes, settle important debts, and ensure a company’s future. For the past ten years, Tracker […]

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7 Ways Tracker Makes Our Products Easy to Use

Let’s face it: newfangled software can be difficult to learn and implement. How many of us have struggled to install a new program or figure out the buttons on an app? At Tracker Products, we provide evidence management, asset management, and e-Discovery software. Our SAFE product helps organizations, institutions, and companies organize, store, and analyze their […]

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Tracking Products: Why Barcode is Better Than RFID

At Tracker Products, we provide advanced technology to make life simpler and easier for a wide variety of clients, from law enforcement agencies to major multinational corporations. We offer SAFE as an evidence tracking system designed to expedite criminal investigations. The Tracker team constantly explores new technologies and techniques to see if they may help […]

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The Consequences of Untested Sexual Assault Kits

Across our nation, sexual assaults lead to tragic and even deadly consequences. If the victim survives the attack, they are likely to live in fear while suffering mentally and physically. Sadly, victims and their families have one more outcome to fear, that the law enforcement investigation is not performed thoroughly or effectively. Unfortunately, this is […]

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Digital Evidence Management Software

Almost nothing can capture news headlines like a tragic interaction between a police officer and a member of the public. For far too many years, the outcome of the use of police force has been subject to a “he said, she said” debate. With the invention of high-quality, miniaturized video cameras, however, police departments now […]

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