Professional Services.

Tracker Products’ Professional Services Division will provide you with access to highly qualified specialists with the expertise to implement complex, scalable evidence management projects and solutions, along with project plans including certification.

Professional Services Life Cycle

We will guide you throughout the project life cycle. From business analysis and partnership agreements to successful delivery and training of your staff, we will be right there with you.

1. Business Analysis

We assess and thoroughly document the current state of your Evidence Management processes. This includes collection of both physical and digital evidence, management systems, performance monitoring, evidence storage and even disposition and documentation. We validate concepts, identify risks, and formulate acceptance criteria.

1. Business Analysis

We assess and thoroughly document the current state of your Evidence Management processes. This includes collection of both physical and digital evidence, management systems, performance monitoring, evidence storage and even disposition and documentation. We validate concepts, identify risks, and formulate acceptance criteria.

2. Design

No two agencies are the same. We develop custom architectures that specify underlying technologies and design the product specifically for your agency. This will ultimately help your administration outline the path to success. By leveraging existing processes, systems and resources, we begin to design a plan for optimal performance and cost-effectiveness to handle modern day evidence management in both small and large agencies.

2. Design

No two agencies are the same. We develop custom architectures that specify underlying technologies and design the product specifically for your agency. This will ultimately help your administration outline the path to success. By leveraging existing processes, systems and resources, we begin to design a plan for optimal performance and cost-effectiveness to handle modern day evidence management in both small and large agencies.

3. Planning

From initial audits, evidence technician and agency certification, to a full blown plan to efficiently handle your evidence moving forward, we create detailed descriptions of the systems and processes to help you deploy in a cost-effective and timely manner. We help you manage risk, as well as work with you to develop complete acceptance test plans during this phase.

3. Planning

From initial audits, evidence technician and agency certification, to a full blown plan to efficiently handle your evidence moving forward, we create detailed descriptions of the systems and processes to help you deploy in a cost-effective and timely manner. We help you manage risk, as well as work with you to develop complete acceptance test plans during this phase.

4. Implementation

Utilizing our broad experience, we draw from thousands of active experiences and the best industry practices and utilize our broad experience to deliver expected evidence solutions for our clients. On site and web conferences are scheduled to configure your system to make sure your system aligns with your documented processes. The implementation process includes professional configuration, deployment, acceptance testing, migration, integration, monitoring and optimization.

4. Implementation

Utilizing our broad experience, we draw from thousands of active experiences and the best industry practices and utilize our broad experience to deliver expected evidence solutions for our clients. On site and web conferences are scheduled to configure your system to make sure your system aligns with your documented processes. The implementation process includes professional configuration, deployment, acceptance testing, migration, integration, monitoring and optimization.

5. Training

We extend support and empower your staff through remote and on-site training to ensure that the right level of competency is in place for all users to monitor, maintain and operate the network infrastructure.

5. Training

We extend support and empower your staff through remote and on-site training to ensure that the right level of competency is in place for all users to monitor, maintain and operate the network infrastructure.

6. Insured Excellence

Tracker Products will perform monthly coaching calls and annual reviews of your evidence management process. We will also certify, through this annual audit, that actual evidence management is in compliance with documented and expected processes.

6. Insured Excellence

Tracker Products will perform monthly coaching calls and annual reviews of your evidence management process. We will also certify, through this annual audit, that actual evidence management is in compliance with documented and expected processes.

Partnering for Success.

Tracker Products helps its valued clients and other agencies realize high-level certification by helping agencies make certain that they employ the best industry practices and are regularly held accountable to these standards. For more information or to start on your agency’s journey to excellence, please fill out the contact form below.

Contact us.


Find us.

520 Graves Ave. Erlanger, KY


Call us.

859.746.9700


Operating hours.

Monday-Friday
9am-5pm